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Content ID: 3040607
Document Title: I receive a "Driver component sizes mis-match" error when launching movie files
Issue:
When starting a streaming video file, the following error may appear:

"Driver Components Mismatch"

This error may also include 'nvidia display driver' in the title bar of the error window.

Reason:
This error appears if the graphics driver is corrupted or some of the driver files are mismatched.
Also, The Windows Update site can install an older WHQL-certified version of the display drivers than what is on the system, resulting in mismatched file versions.

Solution:
Upgrade the display driver to the latest version Download and install the latest driver for the graphics card installed in the computer, or remove and reapply the version currently installed.

See the Related Information section below for links to nVidia and ATI, two popular graphics card manufacturers.

To determine which make and model graphics card is intalled in the computer:
  1. Navigate to Start > Control Panel > System.
  2. Select the Hardware tab and click the Device Manager button.
  3. Expand Display adapters; the graphics card make and model should now be listed below.
For more information on the driver versions, etc., right click on the Display adpater listed and select Properties.



Related documents:
  1. nVidia: GeForce and Quadro driver downloads
  2. ATI: Radeon, FireGL, etc. driver downloads

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